Utility Field Service Management Platform

Complete platform for asset- and network-aware field service management⬤

A platform for planners, schedulers, dispatchers and engineers to work alongside native AI-Agents to manage field service operations based upon real-time models of the network, assets, work orders and crews

Unique Benefits

Reduce time to value through a native AI solution to set up workflows, configurations and integrations

standalone solutions

Operate as a standalone solution or aggregate data from OT and IT systems

Open Data Model

Holistic decision-making with access to real-time model of the network, assets, work orders and crews

Human in the loop

Human in the loop assistance from AI-Agents that optimally schedule work to crews and complete work

Accelerate analytics

Accelerate analytics with a full history for all assets from capturing all field activities and asset interaction

Yambay’s native Mobile Apps

Use Yambay’s native Mobile Apps or integrate with existing third-party Mobile Apps

Utility Field Service Management Platform

Product Features

Operations

Operations Management White

Planning and scheduling
Dispatch and work execution
Asset and network operations
Forms

Security

Enterprise Security

Zero-trust architecture
OT-grade
Single tenant
Utility data ownership

AI and Automation

AI-Photoroom

Integration and configuration
Planning and scheduling
On-site troubleshooting assistant
System monitoring

Integration and Data

Open Data Model

IT, OT and SaaS systems
Field-service-centric data model
Complete field and asset history
Data as a product

Deployment

Modern Architecture

Private cloud
On-premise
Dedicated client apps

Utility Field Service Management Platform

Technical Edge

Brilliant UI_UX

Brilliant UI/UX

Drive user adoption with dedicated phone & tablet apps for Android, iOS and Windows

AI and Automation

Accelerate time-to-value, optimize operations through AI and automation

Open Data Model

Flexible Integration Model

Break down IT silos with modern data architectures –‘data as product’ and event streaming – plus native connectors for SAP, ERP, and core utility systems

Modern Architecture

Modern Architecture

Be future-ready and adaptable, leveraging modern cloud technologies optimized for on-premise and hybrid-cloud deployments

Enterprise Security

Enterprise Security

Protect critical infrastructure with operational-technology-grade security architecture spanning the control room to the field